Clients And Work

Over these pages we have given some brief details of our work - past and present - listed alphabetically by client name.

Please contact us for further information on any of these projects.

Denise Clarke clients A - E

ABC Awards

  • Developed indicative content for teaching qualifications


  • Provided consultancy support

Anglia Polytechnic University

  • Development of technical & behavioural competency framework for all non-academic staff (c.900) Implementation of software to manage competencies

Association of the British Pharmaceutical Industries

  • Revision of NOSs and N/SVQs in pharmaceutical packaging

Association For Project Management

  • Developed QCF units of assessment in Project Management at level 4

Association of Business Executives

  • Developed QCF qualifications in a range of business-related disciplines

Aviation Training Association

  • Development of behavioural competency framework for aviation engineers

Book House Training

  • Development of NOSs in publishing

British Aerospace

  • Editing company-wide behavioural competency framework

British Institute of Facilities Management

  • Developed professional standards framework for Facilities Managers
  • Created a professional standards handbook in facilities management
  • Created QCF units in a range of FM-related subjects
  • Developing Trailblazer Apprenticeship standards and assessment plan at levels 2, 4 and 6

British Institute of Inn Keeping Awarding Body (BIIAB)

  • Reviewed and advised on the development of QCF units and developed assesment guidance
  • Reviewed units of assessment in hospitality management to ensure compliance with QCF requirements

British Ports Industry Training

  • Advice on NTO submission

British Private Equity & Venture Capital Association

  • Developed technical competences in Private Equity and Venture Capital


  • Developed indicative content for a wide range of units.

Council for Administration

  • Developed QCF units and qualifications in Sales, Marketing, Contact Centres and Recruitment.

Centrica plc

  • Development of technical competencies in marketing

Chemical Industries Association

  • Sector Targets and Sector Targets Challenge projects (researching and promoting IIP, NOSs and N/SVQs, producing case studies of best practice)
  • Contributing to defining career pathways in the industry

City & Guilds

  • Developed QCF units and qualifications in Operational Delivery

City & Guilds, Edexcel, NCFE and SQA (consortium)

  • Converted Public Service National Occuaptional Standards for military and debt management communities into QCF units and Rules of Combination.


  • Reviewed the effectiveness of enquiries, complaints and appeals processes


  • Developed NOS in Nuclear Regulation
  • Developed NOS in Ionizing Radiation Measurement Instrumentation


  • Created higher level qualifications in Restaurant Management and related assessments
  • Reviewed units of assessment in hospitality and tourism management to ensure compliance with QCF requirements
  • Created grading criteria
  • Reviewed examination papers
  • Reviewed and developed qualifications at levels 3 - 5
  • Developed a Quality Manual

Defence Science and Technology Laboratory (DSTL)

  • Implementation of NOSs in Explosive Substances and Articles

Department for Education and Employment

  • Employers' guide to implementing Modern Apprenticeships
  • Producing case studies in progression routes

Department of Trade and Industry

  • Development of Business Link standards of professional competence for managers and information staff

Distributive NTO

  • Created standards-based tools for use as recruitment aides, training needs analyses and performance self-assessment

Engineering Construction Industry Training Board

  • Development of standards for offshore engineers

Engineering Diploma Development Partnership (6 SSCs)

  • Mapping of existing units/qualifications to employers' specification of the new 14 - 19 vocational engineering curriculum

EU Excert Ireland

  • Promoted the concept and application of functional competences in explosives handling
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